Privacy Policy

Last Updated: August 2026

METSL Azerbaijan LLC (“METSL”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store and protect personal information when you interact with METSL, use our websites, communicate with us, engage our professional services or use METSL digital platforms and applications, including METSL TaskTrack.

1. Information We Collect

Depending on how you interact with METSL, we may collect and process the following categories of information.

Personal & Business Information

This may include:

• Name and contact details
• Email address and telephone number
• Job title and organisation
• Project or company affiliation
• Information provided through enquiries, correspondence or meetings
• Account and login information where applicable

Project & Professional Information

Where you are involved in a project or use our digital platforms, we may process information including:

• Project documentation and drawings
• Reports and technical information
• Tasks and project correspondence
• Requests for Information (RFIs)
• Non-Conformance Reports (NCRs)
• Punch lists and inspections
• Meeting minutes
• Photographs and attachments
• Comments, approvals and status updates

Some project information may be provided by your employer, client, consultant, contractor or another organisation involved in the project rather than directly by you.

Website, Device & Usage Information

When you access our websites or digital services, we may automatically collect certain technical information, including:

• IP address
• Browser and device type
• Operating system
• Application version
• Usage and activity information
• Diagnostic and error information
• Website interaction data

Location Information

Certain METSL applications or services may request access to approximate or precise location information where this is required for a particular feature.

Location information will only be collected where appropriate and, where required, with your permission through your device or application settings.

2. How We Use Information

We may use personal information to:

• Provide architecture, design, engineering, project management and consultancy services
• Operate and maintain our websites, applications and digital platforms
• Administer projects and project teams
• Manage accounts, permissions and user access
• Manage project workflows, tasks, approvals and reporting
• Communicate with clients, consultants, contractors and other stakeholders
• Respond to enquiries and provide customer or technical support
• Issue project-related notifications
• Maintain appropriate project and contractual records
• Improve our services and digital platforms
• Maintain the security and integrity of our systems
• Prevent misuse, fraud or unauthorised access
• Comply with legal, contractual and regulatory requirements

We will not use personal information for purposes that are incompatible with those for which it was collected unless permitted or required by law.

3. Legal Basis for Processing

Where applicable data-protection legislation requires us to establish a lawful basis for processing personal information, this may include:

Contract — where processing is necessary to provide services or fulfil contractual obligations.

Legitimate Interests — where processing is reasonably necessary for our business operations, project delivery, security or improvement of our services and those interests are not overridden by your rights.

Consent — where you have specifically agreed to particular processing, such as certain communications, permissions or application features.

Legal Obligation — where processing is required to comply with applicable laws, regulations or lawful requests.

Different legal bases may apply to different processing activities.

4. Sharing & Disclosure

METSL does not sell or rent personal information.

We may share information where reasonably necessary with:

• Clients and project stakeholders
• Consultants, contractors and subcontractors
• Professional advisers
• IT, hosting, cloud and software providers
• Analytics and technical-support providers
• Government authorities, regulators or law-enforcement bodies where legally required

Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate confidentiality, security and data-protection arrangements are in place.

5. International Data Transfers

METSL operates internationally and our clients, projects, consultants and technology providers may be located in different countries.

As a result, information may occasionally be processed or stored outside the country in which it was originally collected.

Where required by applicable law, we will take appropriate measures to ensure personal information transferred internationally receives an appropriate level of protection.

6. Data Storage & Security

We implement appropriate technical and organisational measures designed to protect personal information and project data against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include encryption, access controls, authentication procedures, system monitoring, secure cloud infrastructure and appropriate organisational controls.

However, no internet-based or electronic information system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying contractual, professional, legal, regulatory, accounting and record-keeping requirements.

Project information may be retained for extended periods where required for contractual records, professional obligations, dispute resolution, warranties, statutory requirements or legitimate business purposes.

When information is no longer reasonably required, it may be securely deleted or anonymised.

8. Your Rights

Depending upon your location and applicable law, you may have rights relating to your personal information, including the right to:

• Request access to information held about you
• Request correction of inaccurate information
• Request deletion of certain information
• Restrict or object to certain processing
• Request portability of your information
• Withdraw consent where processing is based upon consent
• Lodge a complaint with an appropriate data-protection authority

These rights may be subject to legal limitations or exemptions.

Requests relating to personal information can be submitted to info@metsl-pm.com.

We may need to verify your identity before processing certain requests.

9. Cookies & Website Analytics

Our websites may use cookies and similar technologies to operate correctly, understand website usage, maintain security and improve user experience.

Where required by applicable law, visitors will be provided with appropriate information and choices regarding non-essential cookies.

Third-party analytics or technology providers may process certain technical information in accordance with their respective privacy policies and our arrangements with them.

10. TaskTrack & Digital Platforms

Users of TaskTrack and other METSL digital platforms may provide project-specific information including drawings, photographs, reports, tasks, comments, approvals and other project records.

Where TaskTrack is provided to an organisation as part of a project or professional engagement, that organisation may have administrative access to information associated with its project and users.

Users should therefore only upload information that they are authorised to provide within the relevant project environment.

11. Confidential & Project Information

Certain information processed through METSL systems may constitute confidential commercial or project information rather than personal information.

Such information may also be subject to separate contractual confidentiality, intellectual-property or information-security obligations between METSL and the relevant client, consultant, contractor or other party.

12. Children’s Privacy

METSL’s professional services and digital platforms are not intended for use by children.

We do not knowingly seek to collect personal information from children through our professional or digital services. If we become aware that such information has been collected inappropriately, we will take reasonable steps to remove it.

13. External Websites

Our websites may contain links to websites or services operated by third parties.

METSL is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policies of third-party services before providing personal information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations or legal obligations.

The latest version will be published on our website with the applicable revision date.

15. Contact Us

For questions, requests or concerns regarding privacy or the handling of personal information, please contact:

METSL Project Management

Email: info@metsl-pm.com
Website: metsl-pm.com